TrustEstate BD

Your trust matters to us. This Privacy Policy explains how TrustEstate BD collects, uses, stores and protects information when you use our website, services and property-related tools.

Last Updated: September 2026

Our Approach to Privacy

Our approach to privacy is simple:

We collect information for clear and legitimate purposes, we aim to collect only what is reasonably necessary, and we do not treat your personal information as something to be casually shared or sold.

We especially designed our property assessment tools so that you can explore a property-related assessment without having to provide your name, mobile number or email address at the beginning.

Who We Are
Information We Collect
Seller Strategic Property Assessment
How We Use Information
AI-Assisted Analysis
Property Information and Confidentiality
Cookies and Similar Technologies
Analytics and Marketing
Service Providers and Third Parties
Data Security
Data Retention
Your Choices and Rights
Children
External Websites and Forms
Changes to This Privacy Policy
Contact Us

1. Who We Are

TrustEstate BD is a property connection and real-estate service brand operating in Bangladesh. We help connect property owners, sellers, buyers, investors and other relevant parties based on property requirements and available opportunities.

Our services may include property marketing, buyer sourcing, property sourcing, requirement analysis, networking and database-based matching, strategic property assessment and transaction support.

When we refer to “TrustEstate BD,” “we,” “us” or “our” in this Privacy Policy, we mean TrustEstate BD and the website operated under the TrustEstate BD brand.

2. Information We Collect

The information we collect depends on how you interact with our website and services.

A. Property and Requirement Information

You may voluntarily provide information relating to a property or property requirement, such as:

Property type
Location or area
Property size
Asking price or budget
Road access and frontage
Current or intended use
Development status
Ownership or documentation status
Mutation or tax-related information
Nearby facilities or landmarks
Rental or income information, where relevant
Seller terms or buyer requirements
Known limitations, risks or other property information that you voluntarily provide

B. Personal Information

Depending on the service you request, we may collect personal information such as:

Name
Mobile or telephone number
Email address
Communication preferences
Information you voluntarily provide through enquiries, forms or communications

C. Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the tools and services enabled on the website. This may include:

IP address
Browser and device information
Operating system
Pages visited
Referring pages or sources
Approximate usage and interaction information

3. Seller Strategic Property Assessment

TrustEstate BD may provide an AI-assisted Strategic Property Assessment tool designed to help property owners understand how a property may be positioned from different strategic perspectives.

Privacy-First Assessment

The initial assessment is designed so that you do not need to provide your name, mobile number or email address just to receive an initial property analysis.

The initial stage may collect property-related information so that the system can generate an assessment.

If you choose to unlock or download the full report, we may ask for your Name, Mobile Number and Email Address together with your explicit consent.

Information Collected During the Assessment

The assessment may request information such as property type, location, size, asking price, access, current use, expected use, documentation status, nearby facilities, known risks and other property-specific information.

Why We Collect This Information

The information is used to generate the requested assessment, improve our understanding of property requirements and opportunities, and where appropriate, support relevant property-related services.

What the Assessment Does Not Mean

An AI-assisted assessment is not a legal opinion, title verification, professional valuation, engineering inspection, tax opinion, investment guarantee or substitute for independent due diligence.

Information that has not been independently verified will be identified or treated as requiring verification where reasonably possible.

4. How We Use Information

We may use information collected through our website and services for purposes including:

Providing requested property-related services
Responding to enquiries and requests
Understanding property requirements
Assessing property information
Generating requested assessment reports
Connecting relevant buyers and property owners
Marketing relevant property opportunities
Communicating about services or enquiries
Improving our website, tools and services
Maintaining security and preventing misuse
Maintaining records necessary for business administration and compliance

Our Privacy Commitment

We do not intend to use personal information for unrelated purposes simply because it has been provided to us.

Where consent is required, we aim to obtain appropriate consent before processing personal information for the relevant purpose.

5. AI-Assisted Analysis

Some TrustEstate BD tools may use artificial intelligence or machine-assisted analysis to organize information and generate property-related insights.

Depending on the specific tool, information submitted by a user may be processed by an external AI technology provider acting as a service provider to TrustEstate BD.

Important Limitations

AI-generated information may contain errors.
AI analysis does not independently verify ownership, title, valuation, approvals or legal status.
AI output should not be treated as professional legal, financial, valuation or technical advice.
Users should independently verify important information before making property decisions.

We aim to design our AI-assisted tools so that supplied information is distinguished from assumptions or information that requires further verification.

6. Property Information and Confidentiality

Property information submitted through our website may be stored in our internal systems or databases for the purpose of providing requested services, generating assessments, understanding market requirements and facilitating relevant property connections.

We encourage users not to submit unnecessary sensitive personal information, national identity numbers, passwords, bank credentials or other information that is not required for the relevant service.

If you provide documents or information for a specific property service, we may use them for the purpose for which they were provided and for reasonable related business, verification or communication purposes.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage or similar technologies to support website functionality, remember preferences, understand website usage and measure marketing performance.

Depending on the technologies enabled on the website, these tools may be provided by TrustEstate BD or third-party service providers.

You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Analytics and Marketing

We may use analytics and advertising technologies to understand how visitors interact with our website and to measure the effectiveness of our marketing activities.

These technologies may include tools such as website analytics, advertising pixels, conversion tracking and server-side event measurement where technically necessary.

Such tools may process technical or interaction information in accordance with their respective privacy practices and applicable requirements.

We do not use analytics or advertising technology as a reason to collect more personal information than reasonably necessary for the relevant purpose.

9. Service Providers and Third Parties

We may use trusted third-party service providers to operate, secure, analyze or improve parts of our website and services.

Depending on the service, these providers may include providers of:

Website & Hosting

Hosting, infrastructure, backups and technical maintenance.

Communication

Email, messaging or communication services used to respond to enquiries.

Analytics

Website and campaign measurement tools.

AI Technology

AI-assisted processing used by specific TrustEstate BD tools.

We aim to use third-party services only where they are relevant to operating or improving the requested service.

We may disclose information where required by applicable law, lawful governmental or judicial process, or where necessary to protect our legal rights, security or the safety of users and others.

10. Data Security

We take reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, misuse, loss or destruction.

Depending on the nature of the information and the system involved, measures may include access controls, authentication, server-side processing, secure connections and restricted administrative access.

However, no internet-based service or electronic storage system can be guaranteed to be completely secure.

11. Data Retention

We retain information only for as long as it is reasonably necessary for the purpose for which it was collected, legitimate business requirements, requested services, dispute resolution, security, record keeping or applicable legal obligations.

Different categories of information may be retained for different periods depending on their purpose.

When information is no longer reasonably required, we may delete, anonymize or otherwise securely dispose of it, subject to applicable requirements and legitimate record-keeping needs.

12. Your Choices and Rights

Depending on applicable law and the circumstances, you may have rights relating to your personal information, including rights to request information about how your data is processed, request correction of inaccurate information, request deletion where applicable, or withdraw consent where processing is based on consent.

You may also choose not to provide personal information when it is not required.

Seller Assessment Tool

You can use the initial property assessment stage without providing your Name, Mobile Number or Email.

If you do not want to provide personal information, you may simply choose not to unlock or download the full report.

Withdrawal of Consent

Where processing is based on your consent, you may contact us to request withdrawal of that consent.

Withdrawal of consent does not necessarily affect processing that occurred lawfully before the withdrawal.

13. Children

Our property-related services are intended for adults and are not directed toward children.

We do not knowingly seek to collect personal information from children where such collection is not permitted by applicable law.

14. External Websites and Forms

Our website may contain links to external websites, forms, platforms or services, including third-party tools used for property enquiries or communication.

Once you leave our website or interact directly with a third-party service, that service may process your information according to its own privacy policy and terms.

We encourage you to review the privacy practices of third-party services before submitting personal information to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, business practices or applicable legal requirements.

When we make changes, we will update the Last Updated date displayed at the top of this page.

We encourage you to review this page periodically to stay informed about how we handle information.

16. Contact Us

If you have questions about this Privacy Policy, want to make a privacy-related request, or would like to ask how your information is being handled, please contact TrustEstate BD.

TrustEstate BD

Website: trustestatebd.com

Privacy enquiries: admin@trustestatebd.com